Privacy Policy

1. Our Commitment to Privacy

The Estate Collection respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit our website, create an account, save items to a wishlist, submit an enquiry, or offer an item for sale.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

If you have any questions regarding this policy, please contact us using the details provided at the end of this page.

2. Information We Collect

When you contact us, create an account, save items to a wishlist, submit an enquiry, or offer an item for sale, we may collect information including:

Name
Email address
Telephone number
Postal address
Account information
Details relating to your enquiry
Photographs and descriptions of items submitted for review or purchase consideration

When you browse our website, we may automatically collect certain information including:

IP address
Browser type
Device information
Website usage information
Pages visited
Referral sources

3. How We Use Your Information

We use your information to:

Respond to enquiries
Communicate regarding products and services
Assess items offered for sale
Verify ownership and authenticity where appropriate
Manage customer accounts and wishlists
Improve our website and services
Prevent fraud and unlawful activity
Comply with legal and regulatory obligations

If we introduce newsletters or marketing communications in the future, you will only receive them where you have consented or where permitted by applicable law. You may unsubscribe at any time.

4. Selling Items to The Estate Collection

If you submit a watch, piece of jewellery, artwork, antique, collectible, or other item for review, we may collect photographs, descriptions, provenance information, and contact details.

Submission of information does not guarantee that we will purchase an item. Additional verification, identification, authentication, and in-person inspection may be required before any transaction proceeds.

5. Shopify

Our website is hosted on Shopify, which provides the online platform through which we present our collection and manage customer interactions.

Information submitted through our website may be securely processed and stored by Shopify and its authorised service providers.

6. Analytics and Cookies

We use Google Analytics and similar technologies to understand how visitors use our website and to improve the user experience.

Cookies may be used to:

Remember your preferences
Improve website functionality
Analyze website traffic
Enhance security

You can manage cookie preferences through your browser settings and any cookie consent tools provided on the website.

7. Third Parties

We may share information with trusted service providers where necessary to operate our business, including website hosting providers, analytics providers, professional advisers, and regulatory authorities where required by law.

We do not sell personal information to third parties.